Life Alert ® Ft. Lauderdale Office
1-800-920-3410

   
 

 

43,322

Life Alert Customer Testimonials

(since 7/3/2008)

43322 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I am a 95-year-old widowed senior who lives in rural California with my 65-year-old daughter who works 10 hours daily. She is my only transportation. I have had many emergencies that required help from my Life Alert friends. I thank God for all of you from the pushing of my button for help, the courteous operators who connect with me with the fantastic ambulance service who get me to the hospital professionally and with safety immediately.

D.D., San Miguel, CA


We have set off the Life Alert by mistake, Life Alert calls us right away and asks if we were ok. Your personnel are on top, courteous and helpful at all times, very positive, I love it.

I.R., Laredo, TX


I am 81, and had 102 degree fever, not eaten for four days. I was very weak. My daughter called for an ambulance, the EMT’s were outstanding. I believe I have had [Life Alert] for 4 years and thank you for always being there for me. Your dispatchers are wonderful. I finally talked my friend down in Louisiana to give your company a call as she too lives alone. I am so thankful that I have you nearby. God Bless!

R.O., Havelock, NC


I have had Life Alert since my husband died in 2011. The peace of mind I have, knowing I have help handy if I need it is worth every penny. I have used them five times now and will continue. I am now 91.

D.S., Westlake Village, CA


My mother fell in the bathroom and hit her head on the bathtub. I was called and told she had fallen and EMS was on its way. I got there quickly because I’m a block away. She had just started blood thinners so there was a lot of blood. She went to the hospital and received 6 stitches. Life Alert definitely saved her life. I hadn’t planned on coming to see her for a couple of hours. I don’t think she would have survived.

A.B., The Villages, FL


I am so thankful to have Life Alert. They went all out and above my call for help. I needed them when I fell, and in one case, even cleaned up a mess I made.

V.O., Hartford, WI


My mother had fallen and while she had forgotten to press the button on her necklace, I pressed it and received immediate attention. Life Alert was responsive, knowledgeable, and courteous in helping me navigate the situation. They stayed on the line until the ambulance arrived, which was comforting.

N.M., Rochester, NY


Promptly responded. The phone conversation was pleasant and the [Life Alert] person remained on the line the entire time. Spoke with paramedics to ensure my loved one was doing ok. Once everything was stable and all was done, then the phone disconnected. I have always stated Life Alert has my loved one’s best interest all the time. I would never go anywhere else or trust my loved ones with anyone else. It gives us peace of mind to know you are always there.

S.O., Thibodaux, LA


My mother is 93 and has a hearing impairment. She does not wear (refuses to wear) her hearing aide (which is very frustrating to me). When Life Alert responded to one of her emergencies, I was extremely impressed with their professionalism and efficient service. Phone contacts keeping me informed of each action taken regarding transportation to the hospital.

E.Y., Montclair, NJ


I had a problem with my legs and was unable to stand and/or walk. After a few hours attempting to stand and walk, I pushed my Life Alert button. My call was immediately answered and she stayed on the line with me until the EMS arrived. They immediately found my key, got in the house and took me to the hospital. It was obvious they had excellent instructions from Life Alert about where it was.

R.M., Talbott, TN


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